Help Center

How can we help you?

Everything you need to use Bilscore — across WhatsApp, Web App, USSD, and Mobile App. Browse commands, learn how things work, or reach out to our team directly.

Choose Your Channel

Access Bilscore the way that works best for you

WhatsApp

Chat with our bot to buy airtime, data, pay bills, and more

Chat on WhatsApp

Web App

Full-featured dashboard at app.bilscore.com

Open Web App

USSD

Works on any phone — no internet required

Coming soon

Mobile App

Download for iOS or Android

Coming soon

Getting Started on WhatsApp

Three simple steps to start transacting

01

Save Our Number

Save +234 708 442 2183 to your contacts as 'Bilscore'

02

Send a Command

Message us any command like DATA, BALANCE, or HELP

03

Confirm & Receive

Follow the prompts. You'll get instant confirmation via WhatsApp

WhatsApp Commands

WhatsApp Commands

All the commands you can use directly in WhatsApp — organized by category

Data Commands

Buy mobile data for any network

DATA

Show available plans for your number

DATA 1

Buy plan #1 for your own number

DATA 08012345678

Show plans for another number

DATA 08012345678 2

Buy plan #2 for another number

DATA ALL

View full pricing list on the website

Security

PIN & Security

Control when you need to confirm transactions with your PIN

No PIN

Your Own Number

When buying airtime or data for yourself, no PIN is required. You're already authenticated via WhatsApp.

PIN Required

Another Person's Number

When you buy for someone else, your transaction PIN is required (if PIN is ON) for added security.

No PIN

Saved Meters & Decoders

Payments for your saved meters and decoders are always PIN-free for your convenience.

Manage Your PIN

Toggle PIN requirement anytime via WhatsApp

WA

View your full WhatsApp settings and PIN status

MYWA

Quick status check for your PIN requirement

WA PIN ON

Require PIN for all WhatsApp purchases

WA PIN OFF

Disable PIN requirement — purchases process immediately

PIN 1234

Set your initial transaction PIN (4–6 digits)

Security Tip

Enable PIN when you're not actively using WhatsApp — this prevents unauthorized purchases if someone gains access to your phone.

FAQ

Frequently Asked Questions

Common questions about using Bilscore

Send a WhatsApp message to our number with the format: REG [Full Name] [Email] [Username]. For example: REG John Doe john@email.com johndoe. You'll receive your wallet details and login credentials instantly.

When PIN is ON, every purchase made via WhatsApp requires you to enter your transaction PIN. When PIN is OFF, purchases are processed without requiring PIN confirmation. We recommend keeping PIN ON for security when you're not actively using the service.

For your own phone number, transactions are always PIN-free because you're already authenticated via WhatsApp. PIN is only required for purchases made on behalf of others (third-party numbers).

Your Bilscore wallet is a dedicated virtual account. Transfer any amount via bank transfer or USSD and it will be credited to your wallet instantly. Type BALANCE to see your account number and bank name.

If a transaction fails after your wallet was debited, a refund is processed automatically to your wallet within minutes. You'll receive a WhatsApp confirmation. If it doesn't arrive, contact support.

Yes. Use SCHEDULE [meter_index] [amount] [days] to schedule a future electricity payment. For example, SCHEDULE 1 5000 7 schedules ₦5,000 for meter #1 in 7 days. You can view active schedules with SUBSCRIPTIONS and cancel with CANCEL.

Type ACTIVATE AGENT on WhatsApp. You'll get instant access to agent pricing on all data plans, higher transaction limits, and commissions on your sales.

Your PIN can only be set once via WhatsApp. To change it, log in to the Bilscore app at app.bilscore.com or contact support for assistance.

Ready to transact?

Start using Bilscore today

Message us on WhatsApp or open the web app — you'll be buying airtime, data, and paying bills in seconds.